Help Centre

tabje FAQ — Everything You Need to Know

Got a question about your tabje account, a deposit, a game result, or how to withdraw your BDT winnings? You are in the right place. This page covers the most common questions from tabje players in Bangladesh — from first-time registration all the way through to cashing out. If you cannot find what you need here, the tabje support team is always available to help.

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The Most Common tabje Topics

Most tabje questions fall into one of these six areas. Jump to the section that matches your question, or scroll down to browse all FAQ entries.

Account & Registration

How to create a tabje account, verify your mobile number, reset your password, and manage your profile settings. Everything you need to get started on tabje from scratch.

Deposits & Withdrawals

How to deposit BDT via bKash, Nagad, or Rocket, minimum and maximum amounts, how long withdrawals take, and what to do if a transaction does not go through on tabje.

Games & Rules

How each tabje game works, where to find the rules, how results are generated, and what to do if you have a question about a specific round outcome in Coin, Fortune Horse, or any other tabje game.

Bonuses & Promotions

How tabje bonuses work, wagering requirements, how to claim a deposit bonus, cashback offers, and what happens to your bonus balance if you withdraw before completing the requirements.

App & Technical

How to download and install the tabje app on Android, what to do if the app is not installing, supported devices, browser compatibility, and how to clear cache if the tabje site is loading slowly.

Responsible Gaming

How to set deposit limits, self-exclusion options, how tabje supports players who want to take a break, and where to find additional help if gaming is becoming a problem for you or someone you know.

Full FAQ

All tabje Questions & Answers

Browse by category or use the search box to find your answer quickly.

Account & Registration

Go to the Register page and fill in your Bangladeshi mobile number, a username, and a password. You will receive a one-time verification code via SMS — enter it to confirm your number and your tabje account will be active immediately. The whole process takes under two minutes and is completely free. You do not need a bank account or email address to register on tabje.

Yes. You must be at least 18 years old to register and play on tabje. By creating an account you confirm that you meet this age requirement. tabje takes responsible gaming seriously and reserves the right to request age verification documents at any time. Accounts found to belong to underage players will be closed and any balance returned.

On the Login page, tap the "Forgot Password" link below the login form. Enter the mobile number linked to your tabje account and you will receive an SMS with a reset code. Enter the code, set a new password, and log in as normal. If you no longer have access to the mobile number on your account, contact the tabje support team at [email protected] for manual verification.

No. Each player is allowed one tabje account only. Creating multiple accounts is a violation of the tabje Terms and Conditions and may result in all accounts being suspended and balances forfeited. If you have accidentally created a duplicate account, contact [email protected] immediately so the team can merge or close the duplicate without affecting your main account.

Log in to your tabje account and go to the Profile or Account Settings section. You can update your display name and password directly from there. For changes to your registered mobile number — which is also your withdrawal account — you will need to contact the tabje support team at [email protected] and complete a short identity verification step to protect your account security.

If you want to close your tabje account, email [email protected] with your registered mobile number and a request to close the account. Any remaining balance will be withdrawn to your registered bKash or Nagad account before closure. If you are closing your account because of concerns about your gaming habits, please read the Responsible Gaming page first — self-exclusion may be a better option than full closure.

Deposits & Withdrawals

tabje accepts deposits and withdrawals via bKash, Nagad, and Rocket — the three most widely used mobile financial services in Bangladesh. All transactions are in BDT. There is no need for a bank account or international payment card. Simply use the same mobile wallet you already have on your phone to fund your tabje account and collect your winnings.

tabje keeps the minimum deposit low so that players with any budget can participate. The exact minimum amount is displayed in the Cashier section of your account when you select your deposit method. tabje does not charge any deposit fees — the amount you send from bKash or Nagad is the amount that appears in your tabje balance.

Most tabje withdrawals to bKash or Nagad are processed within 15 minutes during business hours. During peak periods or outside of business hours, processing may take up to a few hours. Once tabje approves the withdrawal, the transfer to your mobile wallet is near-instant. If your withdrawal has not arrived after 24 hours, contact [email protected] with your account details and transaction reference.

First, check that the transaction was completed successfully on your bKash or Nagad app — look for a confirmation SMS from your mobile wallet provider. If the money left your wallet but has not appeared in your tabje balance after 15 minutes, take a screenshot of the transaction confirmation and email it to [email protected] along with your tabje username and the transaction ID. The support team will investigate and credit your account manually if the payment is confirmed.

For security reasons, tabje only processes withdrawals to the mobile number registered on your account. This protects your funds in case someone else gains access to your account. If you need to change your registered withdrawal number, contact [email protected] and complete the identity verification process before any changes are made.

tabje does not charge any fees on deposits or withdrawals. The full amount you deposit goes into your tabje balance, and the full amount you request to withdraw is sent to your mobile wallet. Your mobile wallet provider (bKash, Nagad, or Rocket) may apply their own standard transaction charges — check their fee schedules directly if you are unsure.

Games & Rules

tabje currently offers seven virtual games: Coin, Fortune Horse, Ice Hockey, Tennis, Super Wheel, Dragon Gate, and the Game Technology section which explains how all results are generated. Each game has its own rules, round length, and payout structure. Visit the Game page for a full overview of the entire tabje library.

Yes. Every tabje game uses a certified RNG (Random Number Generator) system. This means each round result is completely independent of previous rounds and cannot be predicted or manipulated by anyone — including tabje itself. The RNG technology used on tabje is the same standard applied by regulated gaming platforms internationally. Round history is publicly visible in each game so players can review past results at any time.

If your connection drops after you have placed a bet, the round will continue on the tabje server and the result will be recorded correctly. When you reconnect and reload the tabje game, you will see the round outcome and any winnings will already be credited to your balance. Your bet is never lost due to a connection issue on your end — the tabje server processes the round independently of your device.

Each tabje game page includes a dedicated rules section that explains how the game works, what the betting options are, and how payouts are calculated. Navigate to the specific game from the header menu — for example, Coin or Dragon Gate — and scroll down to find the rules. Most tabje games can be understood in under two minutes of reading.

If you believe a tabje game result was incorrect, note the round ID (visible in the game history), take a screenshot, and email [email protected] with the details. The tabje team will review the round log against the RNG record and respond within 24 hours. All tabje game results are logged permanently and can be audited, so any genuine error will be identified and corrected.

Bonuses & Promotions

tabje deposit bonuses are credited automatically when you make a qualifying deposit — no promo code is needed in most cases. After logging in, check the Promotions section of your account to see which bonuses are currently active and what the qualifying deposit amount is. Once you make a deposit that meets the criteria, the bonus is added to your tabje balance within a few minutes.

Wagering requirements mean you need to place a certain total amount of bets before bonus funds can be withdrawn as real BDT. For example, a 10x wagering requirement on a 500 BDT bonus means you need to wager a total of 5,000 BDT across any tabje games before the bonus converts to withdrawable cash. The exact requirement for each promotion is listed in the promotion details inside your tabje account.

You can withdraw your real money balance at any time, but bonus funds and winnings generated from bonus funds cannot be withdrawn until the wagering requirement is met. If you request a withdrawal before completing the wagering requirement, the bonus balance and any associated winnings may be forfeited. Your real money deposit is always yours to withdraw regardless of bonus status.

Yes. tabje runs regular cashback promotions and loyalty reward programs for active players. Cashback offers return a percentage of your net losses over a defined period back to your account as bonus credit. Loyalty rewards accumulate based on your activity across all tabje games. Check the Promotions section after logging in to see what is currently available — offers change regularly.

App & Technical

Visit the App page on tabje.net from your Android phone and tap the download button. The tabje APK file will download to your device. Before installing, go to your phone's Settings, then Security or Privacy, and enable "Install from unknown sources" or "Allow from this source." Once enabled, open the downloaded APK file and follow the on-screen steps. The tabje app installs in under a minute and does not require a Google Play account.

The tabje app is currently available for Android devices. iPhone users can access all tabje games by visiting tabje.net in the Safari browser on their iOS device. The mobile website is fully optimised for iPhone and iPad screens and provides the same game experience as the Android app. You can add tabje.net to your iPhone home screen via Safari's Share menu for quick access.

Slow loading is usually caused by a weak mobile data connection or a full browser cache. Try these steps in order: switch between mobile data and Wi-Fi to see which is faster; clear your browser cache and cookies (in Chrome, go to Settings → Privacy → Clear browsing data); close other apps running in the background; and if you are using a browser, try switching to the tabje Android app instead, which is optimised for lower-bandwidth connections common in Bangladesh.

The tabje app supports Android 6.0 and above, which covers the vast majority of Android phones currently in use in Bangladesh. If your phone is running an older version of Android, you can still access all tabje games through your mobile browser at tabje.net. For the best performance, Android 9 or above is recommended.

Responsible Gaming

tabje allows you to set daily, weekly, or monthly deposit limits from within your account settings. Log in, go to the Responsible Gaming section, and choose the limit type and amount that works for you. Once set, the limit takes effect immediately. Increasing a limit requires a cooling-off period before it comes into force — decreasing a limit is instant. This feature is designed to help you stay in control of your tabje spending.

Yes. tabje offers a self-exclusion option that temporarily suspends your account for a period you choose — from 24 hours up to several months. During self-exclusion you cannot log in, deposit, or place bets. Your account balance is preserved and will be available when the exclusion period ends. To activate self-exclusion, go to the Responsible Gaming section in your account or email [email protected]. For more information, visit the Responsible Gaming page.

If you feel that gaming is negatively affecting your finances, relationships, or mental health, please stop playing and reach out for help. tabje's Responsible Gaming page has resources and guidance. You can also contact the tabje support team at [email protected] to request immediate account suspension. tabje is committed to supporting players who need to take a break — there is no judgment and no delay in acting on your request.
Contact Support

Still Have a Question?

If you could not find the answer you were looking for in the tabje FAQ above, the support team is ready to help. Reach out through any of the options below.

Email Support

Send a detailed message to the tabje support team and receive a response within three hours on most days. Include your registered mobile number and a description of the issue for the fastest resolution.

Live Chat

The fastest way to get help with your tabje account. Live chat is available 24 hours a day, seven days a week. Log in to your tabje account and tap the chat icon in the bottom corner to start a conversation.

Login to Chat
Browse More Help Pages

Find detailed information about tabje policies, game rules, and platform features across the site. The pages below cover the most important topics in full.

Support Hours

The tabje support team is available 24 hours a day, 7 days a week. Email responses are typically sent within 3 hours. Live chat responses are usually under 5 minutes during peak hours.

Account Security Tip

Never share your tabje password or OTP code with anyone — including people claiming to be tabje support staff. The tabje team will never ask for your password via chat or email.

Ready to Play

Got Your Answer? Start Playing on tabje Today

Register for free, deposit in BDT via bKash or Nagad, and play Coin, Fortune Horse, Super Wheel, Dragon Gate, and more — all from your phone, all in Bangladeshi Taka.

18+ only. Virtual games involve financial risk. Please play responsibly.   Responsible Gaming · Terms and Conditions